Seasonal Service Associate, Part Time - Chestnut Hill

Macy's • Brookline, MA

15h • $17 - $23 • Onsite

About The Position

The B-Helpful Professional serves as a go-to resource for customers and associates throughout the store. The role supports an easy and enjoyable shopping experience through speed, attention to detail, collaboration, and teamwork. It manages an in-store service hub, assisting customers with Buy Online Pick-up in Store orders, easy returns, tourism information, and appointments for in-store services.

Requirements

• Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
• Resourcefulness and the ability to adapt quickly to changing priorities.
• Ability to work independently and as part of a team.
• Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
• The position involves prolonged standing and walking; may involve reaching, crouching, kneeling, stooping, and color vision; requires frequent computer and technology use, including handheld equipment and a cash register; and frequently involves lifting or moving up to 25 pounds.

Responsibilities

• Greet and engage customers, providing a genuine and friendly interaction.
• Help create an easy, seamless, and enjoyable in-store experience.
• Use technology proficiently.
• Participate in merchandising and operational requirements.
• Assist customers with Buy Online Pick-up in Store orders and easy returns.
• Provide tourism information and facilitate appointments for in-store services.

Benefits

• Performance and referral bonus opportunities
• Merchandise discounts
• Employee Assistance Program with mental health and financial literacy resources
• Colleague Resource Groups
• Give-back and volunteer opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED