About The Position

The Seasonal Administrative Support Associate supports the General Manager and the Colleague/Customer Experience, executes store administrative functions, and supports the People Strategy. This customer- and colleague-facing role is responsible for providing a great customer experience and delivering high-touch organization and communication skills in support of store and HR initiatives and functions. The role provides assistance to customers visiting the Executive Office or Store Manager office, responds to customer concerns, and may work on the sales floor as needed. It supports Cash Office functions and assists the General Manager and Administrative Support Colleagues as needed. It also assists store management with applicant sourcing and oversees candidate management, including recruiting, hiring, candidate correspondence, and onboarding coordination. The position retains documents through the Imaging Documenting System and in-store hires.

Requirements

  • High school diploma or equivalent; candidates with this qualification are encouraged to apply.
  • 1–2 years of related experience.
  • Effectively communicate and present information in one-on-one and small-group situations to customers and internal and external business partners at all levels.
  • Ability to effectively plan and execute strategies.
  • Ability to monitor and maneuver workflow to achieve priorities.
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

  • Provide an exceptional customer experience by prioritizing in-store and online customers.
  • Assist customers who visit the Executive Office or Store Manager office.
  • Respond to and address customer concerns quickly.
  • Work on the sales floor as needed to support the store.
  • Support Cash Office functions.
  • Assist the General Manager and Administrative Support Colleagues as needed.
  • Assist store management in sourcing applicants through online resources and the in-store referral program.
  • Oversee candidate management, including recruiting, hiring, candidate correspondence, and onboarding coordination.
  • Retain documents through the Imaging Documenting System and in-store hires.

Benefits

  • Performance and referral bonus opportunities
  • Sales commissions
  • Merchandise discounts
  • Inclusive, challenging, and fun work environment
  • Empowerment to perform impactful work with tangible results
  • Employee Assistance Program with mental health and financial literacy resources
  • Colleague Resource Groups and give-back/volunteer opportunities
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