Client Advisor
About The Position
BMW of Bloomfield is hiring a full-time Client Advisor to guide customers through the vehicle shopping, purchase, and ownership process. The role involves assisting clients in-store and online, presenting vehicles and conducting test drives, and working with sales and finance management to finalize transactions. Advisors build relationships with current and prospective customers, provide timely and professional communication, and use dealership CRM systems to manage follow-up activities and sales opportunities. The position is performance-driven, with estimated annual earnings ranging from $70,000 to $120,000. Compensation includes commission based on individual payable gross and bonuses based on individual units sold and manufacturer approvability. Saturday and evening availability is required. High school graduation or equivalent and being at least 18 years old are required.
Requirements
- At least 2 years of automotive sales experience.
- Familiarity with dealership management systems.
- Proficiency in converting leads and overcoming objections.
- Demonstrated commitment to customer satisfaction and retention.
- Valid driver's license with an acceptable driving record.
- High school graduate or equivalent.
- At least 18 years old.
Nice To Haves
- BMW experience is strongly preferred.
Responsibilities
- Greet and assist clients in-store and online throughout the vehicle shopping, purchase, and ownership process.
- Conduct product presentations and test drives to help clients choose vehicles that fit their needs, lifestyle, and budget.
- Work with sales and finance management teams to finalize deals.
- Develop product knowledge of current offerings, including features, technology, and trim levels, through company and manufacturer training.
- Build relationships with current and prospective customers to support retention through professional, timely, and courteous communication.
- Manage follow-up activities and opportunities using dealership CRM systems.
Benefits
- Competitive pay
- Medical, dental, and vision plans
- Paid holidays and PTO
- Short- and long-term disability
- Paid life insurance
- 401(k) retirement plan
- Employee stock purchase plan
- Lithia Learning Center
- Vehicle purchase discounts
- Wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
