Client Administrative Coordinator

Hazelden Betty Ford Foundation•New York, NY

About The Position

The Client Administrative Coordinator coordinates and implements business and administrative functions for clients and provides customer service to clients and visitors, along with administrative support to staff, to help ensure efficient day-to-day clinic operations. The role provides scheduling, admission services, and program information to prospective and current patients; maintains a welcoming hospital reception area; performs administrative duties to support clinic operations; manages client financial arrangements; and coordinates scheduling for mental health and medical services.

Requirements

  • High school diploma or equivalent.
  • Three years of administrative experience.
  • Familiarity with Microsoft Office.
  • Current CPR certification, or ability to obtain it within 30 days of hire. Certification must be from the American Red Cross or American Heart Association.
  • Satisfactorily pass a state- or license-specific background check.

Nice To Haves

  • Vocational or technical training of two years or more.
  • Prior experience scheduling for health care.

Responsibilities

  • Coordinate and implement business and administrative functions for clients.
  • Provide customer service to clients and visitors and administrative support to staff to help ensure efficient day-to-day clinic operations.
  • Provide scheduling and admission services and program information to prospective and current patients.
  • Maintain a welcoming hospital reception area for visitors, clients, and staff, projecting a positive organizational image and providing quality customer service.
  • Perform administrative duties to support efficient clinic operations.
  • Manage financial arrangements for clients.
  • Maintain scheduling for mental health and medical services to facilitate an efficient, seamless process.

Benefits

  • Competitive health, dental, and vision plans.
  • Retirement savings plan with employer match.
  • Paid time off.
  • Tuition reimbursement.
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