Client Account Specialist

Tidewater Consulting • Sandy Springs, GA

2d • $62,000 - $72,000

About The Position

Tidewater is seeking a Client Account Specialist to join its growing team in the greater Atlanta area. The role supports the sales and marketing division by meeting directly with consumers, identifying their needs, and building trust in the company’s services and brand. The ideal candidate has customer service or related experience, strong multitasking and follow-up skills, and a professional, positive, and coachable approach.

Requirements

• Six months to one year of face-to-face customer service experience.
• Trustworthy and professional, with a strong moral compass.
• Proven organizational skills and demonstrated attention to detail.
• Ability to implement new ideas and deliver solutions quickly.
• Coachable, positive attitude and a student mentality.

Responsibilities

• Build and maintain a network of sources to identify new customers, and communicate directly with customers to understand their needs and market needs.
• Demonstrate products or services to secure and close new accounts, drive revenue, and meet sales quotas.
• Uphold company and brand standards, communicate transparently, and address issues throughout the sales cycle and service contract.
• Maintain contact with existing and former customers; offer appropriate enhancements and upgrades and follow up on referrals.
• Maintain daily reports of activities, orders, sales, and team or territory standing.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed