Client Account Specialist

Morrison & Foerster, LLP • Washington, DC

5d

About The Position

The Client Account Specialist joins MoFo’s Global Client Accounts team within Financial Operations and works closely with attorneys and their clients on billing, e-billing, and collections. The role produces timely and accurate client bills, including e-bills, and performs billing and e-billing tasks and projects. It manages quality control, deadlines, billing-status reporting, and analysis of special billing arrangements. The specialist also serves as a resource for internal clients and colleagues, troubleshoots procedural issues, and assists the systems team with upgrades and testing. The role may directly support assigned billing attorneys across the full cycle of account management, including account setup, billing and collection arrangements, and inventory management.

The position may be based in San Francisco, Palo Alto, Los Angeles, San Diego, Austin, New York, Boston, or Washington, D.C. MoFo offers a comprehensive benefits package starting on the first day of employment. Salary ranges vary by location and other factors; a discretionary bonus and other compensation may also apply where applicable.

Requirements

• Minimum of two years of experience in law firm or professional services billing.
• Strong financial systems skills.
• Ability to understand and analyze billing information and historical data.
• Strong attention to detail and ability to follow instructions with a high degree of accuracy.
• Ability to communicate effectively and tactfully with individuals at all levels within and outside the firm.

Nice To Haves

• Large law firm experience is preferred.
• Experience with Elite 3E and eBillingHub.
• Experience working with multi-currency bills.

Responsibilities

• Produce timely and accurate client bills, including e-bills.
• Perform billing and e-billing tasks and projects.
• Manage quality control, deadlines, and timely reporting on billing status.
• Analyze special billing arrangements thoroughly.
• Act as a resource for internal clients and colleagues.
• Troubleshoot procedural issues.
• Assist the systems team with upgrades and testing.
• May support assigned billing attorneys through the full cycle of account management, including account setup, billing and collection arrangements, and inventory management.

Benefits

• Medical, dental, vision, life, and disability coverage options.
• Parental leave and family benefits, including adoption and fertility treatment options and backup child and elder care.
• Global wellness program, including free access to Talkspace and Calm apps.
• Annual community service day.
• Birthday holiday.
• Annual education reimbursement.
• Dedicated Talent Development team.
• Competitive annual profit-sharing contribution.
• Potential discretionary bonus, overtime as applicable, health and welfare benefits, retirement contributions, paid holidays, and PTO.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed