Clerk (Veterinary Services) NF-02

U.S. Army Medical Command • Fort Eustis, VA

5d • Onsite

About The Position

The Clerk (Veterinary Services) works at the Fort Eustis Veterinary Treatment Facility. The position supports clinic operations by assisting visitors and callers, scheduling eligible patrons, maintaining patient files, processing payments, monitoring inventory, and keeping reception and examination areas clean. This is a flexible/intermittent position with hours scheduled according to mission needs, from 0 to 40 hours per week. The work schedule is determined after hire.

Requirements

• Ability to communicate orally and deal effectively with people from diverse backgrounds.
• Basic computer skills, including proficiency in Microsoft Suite or equivalent and the ability to use point-of-sale software.
• Basic arithmetic skills to balance the cash drawer, accept payments, and provide change accurately.
• Typing proficiency of 40 words per minute.
• Ability to work occasional Saturdays for special events.
• No aversion to animals, blood, bodily fluids, animal tissues, strong odors, needles, or sharp instruments.
• Successful completion of all mandated immunizations.
• Meet qualification, eligibility, and background requirements for the position.
• A successful background investigation submission to the Defense Counterintelligence and Security Agency must be completed no later than 30 calendar days after entry on duty or placement for internal candidates.
• A favorable suitability determination is required.
• Direct deposit and a Social Security card are required.
• A one-year probationary period may be required.
• Resume must be two pages or less and clearly demonstrate relevant experience, skills, knowledge, and abilities.

Nice To Haves

• Ability to lift 40 pounds and sustain prolonged periods of standing, restraining, kneeling, reaching, and sitting.

Responsibilities

• Receive telephone calls and visitors; determine the nature of their inquiries and obtain identifying information.
• Verify patients’ eligibility for treatment and schedule appointments for eligible patrons.
• Update existing medical files or gather information to prepare new files.
• Provide veterinary care providers with concise, accurate information about the nature of a visit.
• Receive payments for services rendered.
• Balance cash and checks daily and make daily bank deposits.
• Monitor and replenish inventory.
• Maintain reception and examination rooms to ensure cleanliness, including spot cleaning when necessary.

Benefits

• Flexible employees are eligible to participate in the NAF 401(k) plan; some flexible employees may also be eligible for health insurance.
• Army NAF employment offers opportunities for professional development, including training, education, and certification programs.
• Employees may have access to on-base facilities, including fitness centers and libraries.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed