Clerk (Veterinary Services) NF-02

U.S. Army Medical Command • Fairchild AFB, WA

7d • Onsite

About The Position

This position is located at the Fairchild Veterinary Treatment Facility. The Clerk supports clinic operations by receiving telephone calls and visitors, determining the nature of their requests, collecting identifying information, and verifying eligibility for treatment. The Clerk schedules appointments for eligible patrons, updates existing medical files or gathers information to create new files, and communicates concise, accurate information about visits to veterinary care providers.

The role also includes receiving payments, balancing cash and checks daily, making daily bank deposits, monitoring and replenishing inventory, and keeping reception and examination rooms clean, including spot-cleaning when necessary. The position is classified as flexible/intermittent, with no guaranteed weekly hours and scheduling of 0–40 hours per week according to mission needs. The work schedule is determined after hire.

Requirements

• Ability to communicate orally and deal effectively with people of diverse backgrounds.
• Basic computer skills, including proficiency with Microsoft Suite or equivalent and ability to use point-of-sale software.
• Basic arithmetic skills to balance the cash drawer, accept payments, and provide change accurately.
• Typing proficiency of 40 words per minute.
• Meet qualification, eligibility, and background requirements for the position.
• Provide direct deposit information and a Social Security card.
• Successfully complete all mandated immunizations.
• Have no aversion to animals, blood, bodily fluids, animal tissues, strong odors, needles, or sharp instruments.
• Submit to a successful background investigation by the Defense Counterintelligence and Security Agency no later than 30 calendar days after entry on duty or placement for internal candidates.
• Be subject to a favorable suitability determination.
• Submit a resume of two pages or less that clearly demonstrates relevant experience, skills, knowledge, and abilities.
• Be able to work occasional Saturdays for special events.
• A one-year probationary period may be required.

Nice To Haves

• Ability to lift 40 pounds and tolerate long periods of standing, restraining, kneeling, reaching, sitting, and similar activity.

Responsibilities

• Receive clinic telephone calls and visitors, determine the nature of each call or visit, collect identifying information, and verify eligibility for treatment.
• Schedule appointments for eligible patrons.
• Update existing medical files or collect information needed to prepare new files.
• Provide veterinary care providers with concise, accurate information about the nature of visits.
• Receive payments for services rendered.
• Balance cash and checks daily and make daily bank deposits.
• Monitor and replenish inventory.
• Maintain reception and examination rooms’ cleanliness and spot-clean when necessary.

Benefits

• Flexible employees may participate in the NAF 401(k) plan.
• Some flexible employees may be eligible for health insurance.
• Army NAF employment may provide opportunities for professional development, including training, education, and certification programs.
• Army NAF employees may have access to on-base facilities, including fitness centers and libraries.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed