Clerk Typist 2 - Children & Youth

County Of Lehigh Pennsylvania•Allentown, PA

1d•Onsite

About The Position

The Lehigh County Office of Children & Youth Services (OCYS) is seeking a Clerk Typist 2 to serve as the Agency receptionist. This role is crucial for maintaining effective communication between the agency and the community, ensuring children are protected from abuse and neglect, and families are strengthened. The position offers an opportunity to expand clerical and customer service skills within a dedicated team of professionals.

Requirements

Minimum six months as a Clerk Typist 1 and educational development to the level of eighth grade; or
Completion of a high school business curriculum which included at least one typing course; or
Any combination of equivalent experience and training.
Meet the PA residency requirement.
Be able to perform essential job functions.
Pass a background investigation.
Satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

Responsibilities

Serve as the Agency receptionist on a daily basis.
Answer three incoming phone lines and transfer calls appropriately.
Record all voice messages from overnight.
Retrieve and distribute all incoming faxes at the reception area.
Maintain the "Daily Schedule" which records office attendance, meetings, and overnight staffing.
Maintain current phone lists.
Confirm on-call staff assignments on a daily basis.
Maintain the log of equipment used by on-call staff.
Provide assistance to clerical support staff as needed, including preparing and processing case files for court, openings, transfers, closings, and mailing court orders.
Process incoming mail by opening, stamping, distributing, and completing labels.
File and scan closed files.
Complete routine letters, appointments, and case acknowledgements.
Operate office equipment.
Perform additional duties as needed.