Clerk, Reliability Technical

Envoy Air Inc.•Irving, TX

About The Position

The Clerk, Reliability Technical supports the Reliability team through accurate data collection, timely regulatory reporting, organized records, and meeting-material preparation. The position supports the Continuing Analysis and Surveillance System (CASS) and follows established company procedures. It does not carry the Reliability Analyst’s responsibility for engineering analysis, trend interpretation, or corrective-action recommendations. The role may require some travel.

Requirements

Be at least 18 years old.
Have working knowledge of Microsoft Excel, PowerPoint, and database programs, with the ability to enter data and maintain spreadsheets and report templates accurately.
Possess the legal right to work in the United States.
Be able to read, write, fluently speak, and understand English.
Have strong attention to detail and the ability to organize and maintain large volumes of records and reporting information.
Be able to prioritize recurring assignments and meet regulatory and departmental reporting deadlines.
Be able to follow written procedures, work independently on assigned tasks, and appropriately escalate incomplete information or technical questions.
Have effective written and verbal communication skills to coordinate report inputs, follow up on missing information, and support meeting preparation.

Nice To Haves

Previous clerical, data-entry, records-management, or reporting experience.
Previous aviation maintenance documentation or reliability reporting experience.

Responsibilities

Collect, enter, compile, and maintain reliability data and supporting documentation using established departmental systems and report templates.
Process Maintenance Reliability Reports (MRRs) and supporting Service Difficulty Report (SDR) information in accordance with the Envoy General Procedures Manual, coordinating missing or incomplete information with appropriate personnel.
Prepare and submit initial and supplemental SDRs according to established procedures and applicable reporting deadlines.
Compile and prepare Mechanical Interruption Summary (MIS) and Aircraft/Engine Utilization reports, coordinating required review and approval before distribution or submission.
Review collected MRRs for engine in-flight shutdown occurrences and enter required information in the Engine Utilization report template.
Maintain reporting calendars and monitor due dates to support timely preparation and submission of assigned regulatory and departmental reports.
Maintain organized electronic copies of monthly reports and supporting records in accordance with company procedures.
Report rogue and low-time failure components and maintain records of repeat offenders.
Assemble and update CASS, Product Team, and project-tracker meeting materials; coordinate action-item slide updates with responsible personnel and distribute completed materials as directed.
Provide reporting records and supporting documentation for departmental self-audits and respond to assigned reporting-related questions.
Follow applicable CASS and General Procedures Manual requirements for assigned functions, and refer technical analysis, trend evaluation, and corrective-action decisions to the Reliability Analyst or appropriate management.