Clerk, Reliability Technical

Envoy Air • Irving, TX

8d

About The Position

The Clerk, Reliability Technical supports Envoy Air’s Reliability team by collecting and maintaining data, preparing regulatory and departmental reports, organizing records, and assembling meeting materials. The position supports the Continuing Analysis and Surveillance System (CASS) and follows established company procedures. It does not include the Reliability Analyst’s responsibility for engineering analysis, trend interpretation, or corrective-action recommendations. The role may require some travel. Duties and expectations may change and this description is not exhaustive.

Requirements

• Minimum age of 18.
• Working knowledge of Microsoft Excel, PowerPoint, and database programs, with the ability to enter data and accurately maintain spreadsheets and report templates.
• Legal right to work in the United States.
• Ability to read, write, fluently speak, and understand English.
• Strong attention to detail and ability to organize and maintain large volumes of records and reporting information.
• Ability to prioritize recurring assignments and meet regulatory and departmental reporting deadlines.
• Ability to follow written procedures, work independently on assigned tasks, and appropriately escalate incomplete information or technical questions.
• Effective written and verbal communication skills to coordinate report inputs, follow up on missing information, and support meeting preparation.
• Some travel may be required.

Nice To Haves

• Previous clerical, data-entry, records-management, or reporting experience.
• Previous aviation maintenance documentation or reliability reporting experience.

Responsibilities

• Collect, enter, compile, and maintain reliability data and supporting documentation using departmental systems and report templates.
• Process Maintenance Reliability Reports (MRRs) and supporting Service Difficulty Report (SDR) information according to the Envoy General Procedures Manual, coordinating with appropriate personnel about missing or incomplete information.
• Prepare and submit initial and supplemental SDRs according to established procedures and applicable reporting deadlines.
• Compile Mechanical Interruption Summary (MIS) and Aircraft/Engine Utilization reports, coordinating required review and approval before distribution or submission.
• Review collected MRRs for engine in-flight shutdown occurrences and enter required information in the Engine Utilization report template.
• Maintain reporting calendars and monitor due dates for assigned regulatory and departmental reports.
• Maintain organized electronic copies of monthly reports and supporting records according to company procedures.
• Report rogue and low-time failure components and maintain records of repeat offenders.
• Assemble and update CASS, Product Team, and project-tracker meeting materials; coordinate action-item slide updates with responsible personnel and distribute completed materials as directed.
• Provide reporting records and supporting documentation for departmental self-audits and respond to assigned reporting-related questions.
• Follow applicable CASS and General Procedures Manual requirements for assigned functions, and refer technical analysis, trend evaluation, and corrective-action decisions to the Reliability Analyst or appropriate management.

Benefits

• Employee flight privileges within the American Airlines global network.
• Training and development programs.
• Comprehensive health and life benefits, subject to location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed