Clerk- Recreation Services (Open to current City of Victoria employees only)

The Corporation of The City of Victoria • Victoria, BC

2d • Onsite

About The Position

Provide customer service, cashier, receptionist and clerical functions for City of Victoria operated facilities.

Requirements

• High school graduation.
• Required to obtain vulnerable sector criminal record clearance.
• 1 year of related experience.
• or an equivalent combination of education and experience.
• Understand and carry out job related instructions.
• Type 40 wpm; working level operation of current City of Victoria word processing and spreadsheet programs.
• Operate a POS/computerized registration system and credit/debit card terminal.
• Use standard office equipment.
• Maintain records and balance cash accurately.
• Establish and maintain effective working relationships.
• Deal with the public in a friendly, helpful and tactful manner.

Nice To Haves

• May be requested to substitute in a more senior position.

Responsibilities

• Sell various items including, but not limited to admissions, passes, tickets, merchandise and garbage tags.
• Operate POS/Registration system and credit/debit card machine; balance and verify daily cash and credit card reports; prepare cash sheets and bank deposits; maintain coin float and order from bank as required; issue and maintain petty cash.
• Register customers for recreation programs, room bookings and locker rentals; print reports as required; inform registrants of information such as course schedule changes, cancellations and payment status; complete forms for refunds; record credits and cancellations.
• Respond to enquiries from the public by providing general information on facility operations, recreational programs, course schedules and facilities; take messages and forward calls; forward feedback on recreational programs to program coordinators; provide office support to co-ordinators and management; record information regarding lost or stolen items and complaints.
• Process subsidy program applications by reviewing applications, ensuring applicants meet program criteria and advising the applicants of approval/rejection; respond to and process community centre subsidy allocations.
• Prepare a variety of routine letters, reports, memos, forms and records, posters and small marketing materials as assigned; maintain various filing systems and records; perform office functions such as photocopying, collating, stapling and faxing; sort and distribute mail; order and maintain inventory of stationary supplies and merchandise items; prepare cheque requisitions; prepare monthly billings such as payment plan and locker rentals.
• Perform related duties where qualified.

Benefits

• Plus 15% in lieu of benefits
• Auxiliary status employees will be paid an additional 15% in lieu of vacation, holiday, sick leave beyond the statutory requirement, and other benefits, per the CUPE Local 50 Collective Agreement.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED