0000004059.Clerk Iv.Hhs Finance Admin

Dallas County•Dallas, TX

13d

About The Position

Performs complex clerical and administrative support tasks for judges, managers, or supervisors. Duties may include preparing, processing, and reconciling documents and records; researching and resolving problems; balancing and monitoring accounts; and interacting effectively with the public. May act as a team lead under a manager or supervisor. Uses experience and judgment to plan and complete assigned tasks with minimal supervision.

Requirements

Graduation from an accredited high school or GED program.
Four years of job-related experience, or 60 college credit hours, or a combination of the two.
Ability to type 35 words per minute or 70 keystrokes per minute.
Knowledge of computer applications and standard word-processing software.
Ability to understand and follow written and verbal instructions, organize and process work, and establish and maintain effective working relationships with County employees and the general public.
Candidates for clerical, administrative, and/or secretarial positions must pass at least one skills test determined by the Elected Official or Department Head; testing may include 10-key, coding, data entry, filing, grammar, math, MS Excel, MS Word, proofreading, spelling, sorting, or timed typing.

Nice To Haves

Experience in a customer service environment is a plus.

Responsibilities

Acts as a subject matter expert and team leader, providing guidance and training to staff and others.
Develops, coordinates, monitors, updates, and trains staff on policies and procedures; prepares training materials and aids.
Prepares routine correspondence and forms and serves as a liaison to other departments and the public.
Researches, compiles, and analyzes data to respond to inquiries and resolve problems, issues, exceptions, and discrepancies.
Collects, inputs, and reconciles data, funds, or inventories and prepares reports.
Verifies the accuracy of information, policies, procedures, and accounts to ensure follow-through and compliance with applicable County, State, and Federal statutes.
Uses department-specific and county-wide computer systems for data input, retrieval, purchasing, and inventory.
May provide routine computer support, including accessing data, ordering supplies, maintaining inventory, generating and maintaining reports and schedules, training clerical staff on applications, resolving routine problems, and coordinating with IT services.
Keeps up with changes in laws, policies, and procedures that affect the section and reviews section materials to ensure changes are reflected.
May assist with employee-related issues, including interviewing, maintaining time and attendance data, reconciling payroll issues, coordinating leave activities, and ensuring employees receive appropriate training.
Performs other duties as assigned.