Clerk II- (Disability Required) Central Issue Facility (CIF)

The Arc Jefferson St Lawrence • Fort Drum, NY

9d • Onsite

About The Position

Perform general administrative functions in support of the Central Issue Facility. This role requires customer service experience, posting, filing, and record keeping. The ideal candidate will be an effective communicator, able to address a large group using the English language, and capable of following instructions and working independently. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• High School Diploma or GED
• Relevant work experience preferred
• Knowledge of computers and software systems to include email and excel preferred
• Authorized to work in the United States
• Pass all background clearances
• Effective communicator/public speaker – ability to address a large group using the English language
• Follow instructions and work independently
• Ethical Conduct
• Time Management
• Excellent Customer Service Skills/ Use of Inappropriate language prohibited
• Organizational Skills
• Work independently or with a group

Nice To Haves

• Relevant work experience
• Knowledge of computers and software systems to include email and excel

Responsibilities

• Electronically input data
• Communicate via email
• Perform general office/clerk duties, which include answering the phone, greeting and assisting customers at the counter, copying, faxing, shredding, maintaining supplies and equipment, typing or word processing, filing & serving customers in a courteous and discreet manner.
• Communicate with customers, employees and other individuals to answer questions, disseminate or explain information, follow direction and address complaints.
• Schedule and track soldiers turn in appointments.
• Use the Microsoft Excel appointment workbook to assess availabilities and communicate with Team Leaders when available appointments are approaching 10 or more days out.
• Create, print and organize turn-in and issuing documents if assigned to execute.
• Sit with soldiers and go over every item via their worksheet and answer any questions that may arise.
• Remain flexible to the needs of the operation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED