Clerk II- (Disability Required) Central Issue Facility (CIF)

The Arc Jefferson - St. Lawrence • Calcium, NY

10d • Onsite

About The Position

Perform general administrative functions in support of the Central Issue Facility (CIF). This role involves customer service, posting, filing, and record keeping. The ideal candidate will be an effective communicator, able to address large groups in English, and capable of following instructions while working independently. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• High School Diploma or GED.
• Relevant work experience preferred.
• Knowledge of computers and software systems, including email and Excel, preferred.
• Authorized to work in the United States.
• Pass all background clearances.
• Effective communicator/public speaker – ability to address a large group using the English language.
• Follow instructions and work independently.
• Ethical Conduct.
• Time Management.
• Excellent Customer Service Skills.
• Organizational Skills.
• Work independently or with a group.
• Must provide own transportation to and from worksite.

Nice To Haves

• Relevant work experience preferred.
• Knowledge of computers and software systems to include email and excel preferred.

Responsibilities

• Electronically input data.
• Communicate via email.
• Perform general office/clerk duties, including answering the phone, greeting and assisting customers at the counter, copying, faxing, shredding, maintaining supplies and equipment, typing or word processing, filing, and serving customers courteously and discreetly.
• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, follow direction, and address complaints.
• Schedule and track soldiers' turn-in appointments using the Microsoft Excel appointment workbook to assess availabilities.
• Communicate with Team Leaders when available appointments are approaching 10 or more days out.
• Create, print, and organize turn-in and issuing documents if assigned.
• Sit with soldiers to review their worksheet items and answer any questions.
• Remain flexible to the needs of the operation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED