Clerk II (Human Resources)

Woodbury County•Sioux City, IA

About The Position

The Clerk II performs intermediate clerical work involving a variety of office assistance tasks and serves as a confidential assistant to the Human Resources Director and Board of Supervisors. The work is performed under the direct authority of the County Human Resource Director. Attendance is required, and other duties may be assigned within the position’s scope of responsibility. The role supports recruitment and hiring activities, employee benefits and enrollment, records and file maintenance, payroll-related documentation, office supplies, employee communications, and Board of Supervisors meeting materials. It involves handling confidential information concerning collective bargaining, personnel matters, benefits, and departmental operations. Applicants must submit a completed County application form and a resume. A candidate selected for hire must successfully pass a background check, physical examination, vision screening, back screening, and drug screening before employment.

Requirements

High school diploma or General Equivalency Degree (GED).
One to three years of prior related experience, or equivalent acquired knowledge of rules or operations for a functional area.
Ability to type rapidly and accurately at a minimum net score of 40 words per minute.
Ability to communicate tactfully and courteously in clearly spoken English.
Knowledge of general office equipment and procedures.
Accurate proofreading skills.
Computer skills, including Excel, Microsoft Word, and Outlook.
Mathematical ability.
Ability to set priorities and follow assignments through to completion.
Good recordkeeping skills.
Personal maturity to safeguard confidential information.
Successful completion of a background check, physical examination, vision screening, back screening, and drug screening before employment.

Responsibilities

Answer phone inquiries within the scope of responsibility, refer inquiries to the appropriate resource when necessary, and assist employees and the public with employment and benefit information.
Process applications in NEOGOV, ensure required information has been gathered before forwarding applications to hiring departments, and assist the public with application inquiries.
Assist with preparing job vacancy postings and mailings; inform and assist applicants with County application procedures and answer questions about advertised or posted vacancies.
Process and maintain daily application forms and indexed data accurately and promptly.
Prepare and send position-filled letters to applicants.
Assist new employees with insurance and IPERS enrollment forms, W-4s, I-9s, and state Centralized Employee Registry forms.
Arrange pre-employment physical and drug-screening appointments and background checks, notify new employees and departments, and ensure employee qualifications are met.
Assist with special projects and perform other assigned work within the scope of general authority and responsibility.
Maintain public and employee bulletin board postings and announcements.
Order and maintain office supplies and medical, dental, vision, and flexible-benefit supplies.
Receive and file payroll reports, including benefit deductions.
Scan Human Resources information and files.
Handle confidential information related to collective bargaining, personnel issues, benefits, and departmental operations.
Process periodic employment verification forms.
Maintain an accurate electronic filing system for official documents, periodicals, reports, forms, and correspondence, including confidential materials.
Assist County employees with open enrollment forms.
Assist in creating and distributing the County newsletter.
Prepare the Human Resource Board Book for Board of Supervisors meetings.
Prepare and track employee years-of-service recognition and produce certificates and recognition awards.
Complete assignments thoroughly and accurately.