Clerk II (Public Health)

Johnson County•Iowa City, IA

1d•$22 - $27•Onsite

About The Position

Under supervision, performs tasks which may be routine and repetitive, but are usually not readily learned, which require some independent judgment and policy interpretation. Verifies the accuracy and adequacy of lists, applications and/or forms; issues legal documents such as licenses and permits to members of the public; answers the telephone and, when necessary, routes calls; interacts with members of the public both in person and over the telephone to advise them on a full range of departmental policies and procedures and their application. Assists Public Health staff with office communications including greeting the public, responding to inquiries, answering and directing phone calls, and taking messages. Prepares outgoing mail and processes incoming mail. Provides clerical support services to all three divisions (Administration, Community Health and WIC/MCH) such as scheduling appointments and meeting rooms and taking minutes at meetings as directed. Prepares and maintains vouchers, monthly budget records, state quarterly and annual budget reports and monthly billings for grant programs. Performs data entry. Orders, receives, and tracks department and grant inventory of supplies. Assists in preparing program materials, flyers, social media content topics, and handouts. Prepares and maintains division records such as County Wellness and grant programs. Performs general clerical duties such as photocopying, filing, faxing, typing, and deliveries. Participates in training/educational opportunities, committees, and work-related meetings as required. Performs all work duties and activities in accordance with County policies, procedures, and safety practices. Attends work regularly at the designated place and time.

Requirements

High school graduate or equivalent AND six (6) months of clerical experience; OR any equivalent combination of education and experience which provides the required knowledge, skills and abilities
Must pass background check
Knowledge of current office procedures and practices
Knowledge of mathematical computations
Knowledge of English language to include grammar, sentence structure, spelling, and punctuation
Ability to learn, apply, and articulate departmental policies and procedures
Ability to make decisions requiring interpretation of policy
Ability to collect data, keep accurate records, and prepare reports
Ability to represent Johnson County and perform duties in a professional, responsible and trustworthy manner
Ability to operate common office equipment such as typewriters, calculators, cash registers, fax and postage machines, photocopiers, multi-line telephones, and scanners
Ability to use a computer for the purposes of data entry, spreadsheets, and word processing, e-filing, email and the Internet
Ability to maintain confidentiality and security of information as appropriate
Ability to interact effectively with persons from widely divergent backgrounds, interests, and points of view
Ability to provide customer service that is courteous and responsive
Ability to establish and maintain effective working relationships with co-workers, supervisors, and members of the public
Ability to organize and prioritize multiple tasks
Ability to make bookkeeping entries and complete business forms
Ability to be detail-oriented when working with documents and information
Ability to perform clerical tasks with a high degree of speed and accuracy
Ability to type from dictation and/or otherwise drafted correspondence
Ability to handle low to moderate levels of stress, meet deadlines and solve problems appropriate to the position
Ability to follow oral and written instructions
Have clarity of speech, hearing, and writing which permits effective communication
Have sufficient vision which permits moderate to heavy production and review of a wide variety of materials both in electronic and hardcopy forms
Have sufficient manual dexterity to make handwritten notations and which permits moderate to heavy use of a keyboard and mouse
Ability to stand, sit, squat, kneel, bend, twist, reach, and use a step stool as needed
Ability to lift and/or move up to 35 pounds as needed
Ability to work flexible schedule and occasional overtime as needed

Nice To Haves

Applicants are encouraged to submit a cover letter to provide additional information about their qualifications and interest in the position.

Responsibilities

Verifies the accuracy and adequacy of lists, applications and/or forms
Issues legal documents such as licenses and permits to members of the public
Answers the telephone and, when necessary, routes calls
Interacts with members of the public both in person and over the telephone to advise them on a full range of departmental policies and procedures and their application
Assists Public Health staff with office communications including greeting the public, responding to inquiries, answering and directing phone calls, and taking messages
Prepares outgoing mail and processes incoming mail
Provides clerical support services to all three divisions (Administration, Community Health and WIC/MCH) such as scheduling appointments and meeting rooms and taking minutes at meetings as directed
Prepares and maintains vouchers, monthly budget records, state quarterly and annual budget reports and monthly billings for grant programs
Performs data entry
Orders, receives, and tracks department and grant inventory of supplies
Assists in preparing program materials, flyers, social media content topics, and handouts
Prepares and maintains division records such as County Wellness and grant programs
Performs general clerical duties such as photocopying, filing, faxing, typing, and deliveries
Participates in training/educational opportunities, committees, and work-related meetings as required
Performs all work duties and activities in accordance with County policies, procedures, and safety practices
Attends work regularly at the designated place and time