About The Position

CHEO is a global leader in pediatric health, serving over 500,000 children and youth annually. The organization has transformed into an integrated child and youth health system, combining clinical care, research, and education. CHEO's Research Institute focuses on various children's health concerns. The organization has received numerous accolades for its excellence as a healthcare employer and a top employer in the National Capital Region. The Clerk I position is a key contact for the Newborn Screening Ontario program, working closely with all program staff to ensure the smooth functioning of the laboratory and efficient data management.

Requirements

  • Criminal Record Check (Essential)
  • High school diploma (Essential)
  • Ability to type 125 key strokes per minute (data entry) (Essential)
  • Excellent organizational skills and attention to detail (Essential)
  • Ability to take initiative, work as part of a team and be flexible (Essential)
  • Excellent interpersonal and customer-service skills (Essential)

Nice To Haves

  • Knowledge of medical terminology, previous healthcare experience (Preferred)
  • Bilingualism (English / French) (Preferred)
  • Proficiency in excel and running data queries (Preferred)
  • Knowledge of Newborn Screening Ontario (Preferred)

Responsibilities

  • Entering and verifying patient information using the appropriate software(s)
  • Obtaining missing information from referral sources as required
  • Retrieving and mailing reports and other materials to health care providers as required
  • Filing
  • Performing duties as required to ensure the smooth functioning of the laboratory
  • Cooperating in continuous quality improvement and on-going learning opportunities in the Newborn Screening Program
  • Working effectively as a team member within the Newborn Screening Program
  • Sending submitter report cards quarterly to all hospitals and midwives
  • Running daily data warehouse queries
  • Completing submitter maintenance updates weekly, as required
  • Track any miss-delivered incoming packages, daily as required

Benefits

  • competitive salary and comprehensive benefits package
  • unique culture that fosters dedication, communication, respect and teamwork
  • place where your opinions will be respected, contributions valued and your initiatives rewarded
  • family-friendly environment that supports you and your own family, as well as the children, youth and families we serve
  • chance to grow — personally and professionally — through our comprehensive orientation program and on-the-job learning
  • support for continued education and learning
  • potential for a relocation reimbursement benefit
  • truly unique work environment
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