Clerk I

Maricopa County • Phoenix, AZ

13h • $20 - $31 • Hybrid

About The Position

If you thrive in a dynamic environment where your keen eye for detail and ability to adapt can be utilized to your full potential, then the Clerk I position is for you! As the Clerk I, you will provide a wide range of customer support to property owners, property tax agents, and others seeking information. We will count on you to assist with Assessor applications and processes, and to resolve conflicts related to property ownership and assessment. You will gain knowledge of multiple Assessor processes and programs across several divisions and how the programs relate to the Recorder’s and Treasurer’s Offices. Join a team with a purpose and apply now!

Requirements

• Two years of clerical experience in an office environment
• High School diploma or GED
• An equivalent combination of post-secondary education and/or related experience may substitute for the minimum qualifications on a year-for-year basis

Nice To Haves

• Proficient in multitasking and experienced working in a fast-paced environment
• Experience handling the intake of data, including receiving and processing documents
• Experience working with real estate, legal descriptions, title research, and permit processing
• Proficiency with Microsoft Office (Word and Excel) and 6i OnBase

Responsibilities

• Ensure prompt, customer-focused, and accurate customer services to property owners, property owner representatives, and other citizens at the Assessor’s front counter by answering questions related to property ownership, property maps, and records assessment
• Explain Assessor processes, help with applications for valuation relief programs, resolve problems, etc. Address the above in-person, over the phone, via email, and respond to mail
• Support accurate Assessor records by data entry of rental registrations, mailing address changes, situs addresses, Legal Class Verification, application information processing, and tax clearances for mobile homes by accessing MVD and Treasurer’s sites to ascertain meeting requirements
• Support other areas by assisting with notice of claims, ownership, and mobile homes processes
• Perform other special projects as needed, such as data entry, quality control, mail distribution, or handling time-sensitive material and confidential information

Benefits

• Work with a greater purpose
• Tuition reimbursement
• Exceptional work-life balance
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Child care benefits, including access to our on-site center, Maricopa County Kids Club , dedicated to serving Maricopa County families
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including an incentive
• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees