603050 - Clerk, Administration

BakeMark•Menomonee Falls, WI

About The Position

Under direct supervision, the Clerk, Administration processes incoming orders from the sales force, customers, and BakeMark affiliates. The role supports order processing, customer inquiries, invoicing, documentation, and general office operations. It may also provide backup for Will-Call and other positions, provide vacation relief for Sales Representatives, and assist the Office Supervisor with back-office duties as needed. BakeMark is a manufacturer and distributor of bakery ingredients, products, supplies, and services, with branches across the United States and multiple provinces in Canada. The company describes itself as an industry leader with more than 100 years of service to the baking industry. BakeMark is an equal opportunity employer and does not discriminate in hiring or employment as prohibited by applicable law.

Requirements

  • High school diploma or equivalent.
  • 1–3 years of administrative experience.
  • Proficiency in Microsoft Office; Excel is required.
  • Strong attention to detail and organizational skills.

Nice To Haves

  • Administrative experience in manufacturing or a warehouse is preferred.
  • Experience with inventory systems is a plus.

Responsibilities

  • Download PSP orders into the NDS system after reviewing and correcting the ROE Edit List.
  • Manually enter orders into the NDS or PSP system when necessary.
  • Review and correct the Order File Status Report and transfer order files for routing.
  • Notify customers or Sales Representatives about customer item outages.
  • Ensure customers receive certificates of analysis (COAs) and specification sheets as necessary.
  • Invoice credit memos daily.
  • Answer credit and collections telephone calls and direct them to the appropriate person.
  • Research inquiries from customers, Sales Representatives, and BakeMark affiliates.
  • Provide backup to Will-Call and other positions as directed by the Supervisor.
  • Provide vacation relief for Sales Representatives.
  • File documents as directed.
  • Assist the Office Supervisor with back-office duties as needed, such as cash handling and NDS data input.
  • Treat internal and external customers with dignity and respect.
  • Follow company policies, procedures, and safety rules stated in the Employee Handbook or otherwise communicated.
  • Perform other duties as assigned to meet company goals and objectives.

Benefits

  • Competitive compensation.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • 401(k) or RRSP with a company match.
  • Paid holidays.
  • Paid time off.
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