603050 - Clerk, Administration

BakeMark • Menomonie, WI

2d

About The Position

Under direct supervision, the Clerk, Administration processes incoming orders from the sales force, customers, and BakeMark affiliates. The role supports order entry and file processing, customer inquiries, invoicing, document handling, and other office duties. The employee may provide backup for Will-Call and other positions and vacation relief for Sales Representatives, and performs other duties as assigned to help meet company goals and objectives. The position requires treating internal and external customers with dignity and respect and following company policies, procedures, and safety rules.

Requirements

• High school diploma or equivalent.
• 1–3 years of administrative experience.
• Proficiency in Microsoft Office; Excel is required.
• Strong attention to detail and organizational skills.

Nice To Haves

• Manufacturing or warehouse administrative experience is preferred.
• Experience with inventory systems is a plus.
• Bilingual candidates are encouraged to apply.

Responsibilities

• Download PSP orders into the NDS system after reviewing and correcting the ROE Edit List.
• Manually enter orders into the NDS or PSP system when necessary.
• Review and correct the Order File Status Report and transfer the order file for routing.
• Notify customers or sales representatives about customer item outs.
• Provide customers with COAs and specification sheets as necessary.
• Invoice credit memos daily.
• Answer credit and collections telephone calls and direct them to the appropriate person.
• Research inquiries from customers, Sales Representatives, and BakeMark affiliates.
• Back up Will-Call and other positions as directed by the Supervisor.
• Provide vacation relief for Sales Representatives.
• File documents as directed.
• Assist the Office Supervisor with back-office duties as needed, including cash handling and NDS data input.
• Treat internal and external customers with dignity and respect.
• Follow company policies, procedures, and safety rules.
• Perform other duties as assigned to meet company goals and objectives.

Benefits

• Competitive compensation.
• Health, dental, vision, and life insurance, with a comprehensive healthcare benefits package and multiple coverage options at low employee cost.
• 401(k) or RRSP with a company match.
• Paid holidays and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED