11700B - Clerk, Administration

BakeMark • Saratoga Springs, NY

9d • $21 - $21

About The Position

Under direct supervision, the Clerk, Administration processes incoming orders from the sales force, customers, and BakeMark affiliates. The role supports order entry and routing, customer and sales representative inquiries, credit and collections, invoicing, and general back-office operations. The clerk may also provide coverage for Will-Call and other positions, as directed by the Supervisor, and provide vacation relief for Sales Representatives.

Requirements

• High school diploma or equivalent.
• 1–3 years of administrative experience; manufacturing or warehouse experience is preferred.
• Proficiency in Microsoft Office, including Excel.
• Strong attention to detail and organizational skills.

Nice To Haves

• Experience with inventory systems.
• Administrative experience in manufacturing or a warehouse.

Responsibilities

• Download PSP orders into the NDS system after reviewing and correcting the ROE Edit List.
• Manually enter orders into the NDS or PSP system when necessary.
• Review and correct the Order File Status Report and transfer order files for routing.
• Notify customers or sales representatives about customer item outages.
• Provide customers with COAs and specification sheets as necessary.
• Invoice credit memos daily.
• Answer credit and collections telephone calls and direct them to the appropriate person.
• Research inquiries from customers, Sales Representatives, and BakeMark affiliates.
• Provide backup for Will-Call and other positions as directed by the Supervisor.
• Provide vacation relief for Sales Representatives.
• File documents as directed.
• Assist the Office Supervisor with back-office duties as needed, such as cash handling and NDS data input.
• Treat external and internal customers with dignity and respect.
• Follow company policies, procedures, and safety rules stated in the Employee Handbook or otherwise posted or communicated.
• Perform other duties as assigned to meet company goals and objectives.

Benefits

• Competitive compensation.
• Health, dental, vision, and life insurance, with a comprehensive healthcare benefits package and multiple coverage options at low employee cost.
• 401(k) or RRSP with a company match.
• Paid holidays and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED