11700B - Clerk, Administration

Bakemark•Saratoga Springs, NY

About The Position

Under direct supervision, the Clerk, Administration processes incoming orders from the sales force, customers, and BAKEMARK affiliates. The role also supports customer service, credit and collections, back-office operations, and other administrative needs as assigned by the Supervisor.

Requirements

High school diploma or equivalent.
1–3 years of administrative experience.
Proficiency in Microsoft Office, including Excel.
Strong attention to detail and organizational skills.

Nice To Haves

Administrative experience in manufacturing or a warehouse setting is preferred.
Experience with inventory systems is a plus.

Responsibilities

Download PSP orders into the NDS system after reviewing and correcting the ROE Edit List.
Manually enter orders into the NDS or PSP system when necessary.
Review and correct the Order File Status Report.
Transfer order files for routing.
Notify customers or sales representatives when customer items are out of stock.
Provide customers with COAs and specification sheets as necessary.
Invoice credit memos daily.
Answer telephone calls and direct them to the appropriate person.
Research inquiries from customers, sales representatives, and BAKEMARK affiliates.
Provide backup for Will-Call and other positions as directed by the Supervisor.
Provide vacation relief for Sales Representatives.
File documents as directed.
Assist the Office Supervisor with back-office duties as needed, such as cash handling and NDS data entry.
Treat internal and external customers with dignity and respect.
Follow company policies, procedures, and safety rules in the Employee Handbook and as otherwise posted or communicated.
Perform other duties as assigned to meet company goals and objectives.