Clerical Technician III

County Of Lehigh Pennsylvania•Allentown, PA

About The Position

This is advanced clerical work involving procedural processing, including work in an area of specialization. The position independently handles involved, multi-step procedures that typically require gathering or verifying information, comparing it with established standards, and determining whether requirements are met or further action is needed. The work includes specialized tasks and may involve incidental duties at higher or lower levels. The incumbent is individually responsible for carrying out and accounting for assigned processes that support other functions, and reports directly to a higher-level clerical, technical, professional, or administrative position. Typical work includes maintaining administrative records and processing activities such as payroll, employment, time and attendance, petty cash, equipment and supply inventories, requisitions, and mileage; initiating actions such as supply purchases; compiling information for budgets and administrative planning; and creating, maintaining, and retrieving files. The position may schedule appointments and meetings, coordinate and document meeting preparation and follow-up, prepare materials, take notes, and produce minutes. Other duties may include answering phones and receiving visitors, responding to routine questions and correspondence, handling mail and payments, posting information to records, making bank deposits, and operating office and data-processing equipment. The employee may oversee other clerical personnel and performs related work as required. A background check is required. The position is not part of a bargaining unit.

Requirements

Education equivalent to completion of the twelfth school grade.
Three to four years of clerical experience in an administrative, professional, governmental, or judicial setting, including one year at the full-performance level in the area of specialization; or an equivalent combination of acceptable training and experience.
Thorough knowledge of clerical practices and procedures commonly used in administrative, governmental, legal, judicial, or similar offices.
Thorough knowledge of English usage, grammar, spelling, and punctuation as used in clerical assignments in governmental or judicial offices.
Skill in gathering information from and explaining procedural or processing requirements to visitors, callers, clients, members of the public, and representatives of other offices.
Skill in organizing workload, setting priorities, and completing clerical-processing requirements.
Ability to use spreadsheet, database, graphics, or similar computer programs when required by the assignment.
Ability to establish or maintain filing and other record-keeping systems.
Ability to operate typewriters, copiers, and other office equipment when required by the assignment.
Ability to establish and maintain effective working relationships with associates, callers, visitors, clients, representatives of other offices, and members of the public.
Background check required.

Responsibilities

Independently process involved, multi-step clerical procedures, including gathering or verifying information, checking it against established standards, and determining conformance or necessary follow-up.
Maintain administrative records and process payroll, employment, time and attendance, petty cash, equipment and supply inventory, requisitions, and mileage activities.
Determine when administrative action, such as purchasing office supplies, is required and initiate it.
Compile information from records for budget and other administrative planning.
Establish, maintain, and retrieve materials from filing and record-keeping systems.
Schedule appointments, staff meetings, training sessions, conferences, hearings, and similar activities; notify participants and document preparation and follow-up.
Prepare meeting records and materials, take notes, and develop minutes.
Answer telephone calls and receive visitors; answer questions about services or refer inquiries for further assistance.
Compose responses to routine correspondence and, as assigned, open, sort, and distribute incoming mail.
Receive payments and issue receipts, post payments and other information to records, and, as assigned, make bank deposits.
Operate office and data-processing equipment as required by the work assignment.
May oversee the work of other clerical personnel.
Perform related work as required.