Clerical Technician III

COUNTY OF LEHIGH PENNSYLVANIA•Allentown, PA

4d•$19 - $19

About The Position

This is advanced clerical work involving procedural processing tasks, including tasks in an area of specialization. The position independently processes involved, multi-step procedures that typically require gathering and/or verifying information, comparing it against established standards, and determining whether requirements are met or further action is needed. The work includes specialized tasks and may occasionally include duties at higher or lower levels. The incumbent is individually responsible for independently carrying out and accounting for assigned processes that support other functions. The position reports directly to a higher-level clerical, technical, professional, or administrative position. Typical work includes maintaining records and processing administrative activities such as payroll, employment, time and attendance, petty cash, equipment or supply inventory, requisitions, and mileage. The employee may identify and initiate needed actions, assemble information for administrative planning, establish and maintain filing systems, and retrieve and control files. Duties may also include scheduling appointments and meetings, preparing meeting materials, notifying participants, documenting preparation and follow-up, taking notes, and preparing minutes. The position may answer telephone calls and receive visitors, respond to questions about services or refer people for assistance, compose routine correspondence, handle incoming mail, receive and post payments, issue receipts, and make bank deposits. It may involve operating office and data-processing equipment and overseeing other clerical personnel. Related work is performed as required.

Requirements

Education equivalent to completion of the twelfth school grade.
Three to four years of clerical experience in an administrative, professional, governmental, or judicial setting, including one year of experience in the area of specialization at the full performance level; or an equivalent combination of acceptable training and experience.
Thorough knowledge of clerical practices and procedures commonly used in administrative, governmental, legal, judicial, or similar offices.
Thorough knowledge of English usage, grammar, spelling, and punctuation as used in clerical assignments in governmental or judicial offices.
Skill in gathering information from and explaining procedural or processing requirements to visitors, callers, clients, members of the public, and representatives of other offices.
Skill in organizing workload, establishing priorities, and completing clerical-processing requirements.
Ability to use spreadsheet, database, graphics, or similar computer programs when required by the assignment.
Ability to establish or maintain filing and other record-keeping systems.
Ability to operate typewriters, copiers, and other office equipment when required by the assignment.
Ability to establish and maintain effective working relationships with associates, callers, visitors, clients, representatives of other offices, and members of the public.

Responsibilities

Maintain records and process administrative activities such as payroll, employment, time and attendance, petty cash, equipment or supply inventory, requisitions, and mileage.
Determine when administrative action, such as purchasing office supplies, is required and initiate it.
Assemble information from records for use in budget and other administrative planning.
Establish and maintain filing systems; retrieve requested materials and identify or control files.
Schedule appointments, staff meetings, training sessions, conferences, hearings, and similar activities; notify participants and document preparation and follow-up.
Assemble and copy records, agendas, training materials, and other information for meetings and gatherings.
Take notes of meetings and prepare minutes.
Answer telephone calls and receive visitors; answer questions about services or refer people for further assistance.
Compose responses to routine correspondence and, when assigned, open, sort, and distribute incoming mail.
Receive payments, issue receipts, post payments and other information to records, and possibly make bank deposits.
Operate office and data-processing equipment, calculators, and similar equipment as required by the assignment.
May oversee the work of other clerical personnel.
Perform related work as required.