Clerical

Genuine Parts Company•Pittsburgh, PA

23h•Onsite

About The Position

Under close supervision, the Clerical role provides administrative and accounts receivable support to the branch. This role involves handling incoming calls, greeting visitors, managing mail and faxes, providing administrative support to sales associates and management, preparing cash deposits, handling customer billing, and resolving past-due invoices and customer claims. The position may also involve handling customer returns and performing other assigned duties.

Requirements

High school diploma or GED
Zero (0) to three (3) years of related experience or an equivalent combination.
Strong communication skills including written, verbal, and listening.
Reliability, organization, and attention to detail required.
Demonstrated ability to manage complex tasks and prioritize competing demands to meet deadlines.
Strong ability to use Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).

Nice To Haves

Bookkeeping background preferred.

Responsibilities

Answers all incoming calls in a professional manner, directs all calls, and takes accurate messages.
Greets and assists all persons visiting the branch in a professional and courteous manner, routes them to the appropriate person.
Sorts, distributes and sends incoming and outgoing mail, and faxes.
Provides administrative support to sales associates and management team members including filing, data entry, and routine reports to identify open orders for expediting.
Prepares cash sales deposit in accordance with company policy.
Handles customer billing.
Resolve past-due invoices and customer claims on a timely basis, including proactive identification of account issues.
May handle customer returns.
Performs other duties as assigned.