Clerical Technician 3 - Archives

Northampton County•Easton, PA
•Onsite

About The Position

The Clerical Technician 3 – Archives position is responsible for performing administrative and professional work in the Archives Division of Court Services for the County of Northampton. This position assists in managing the day-to-day function of records management, performing tasks such as assisting in scheduling the moving of records and the proper storage, tracking, and destruction of Northampton County Government records. The individual in this position will also assist in researcher requests from County personnel and the public, and scanning of documents.

Requirements

  • Completion of a high school, or general equivalency diploma
  • At least one (1) year of general clerical work experience in an office environment with proficiency in Microsoft Word and Excel
  • Ability to perform physical aspects of job which include climbing ladders, lifting file boxes above head, and moving rows of shelving
  • Employees assigned to this title will be required to possess and maintain a valid and current motor vehicle operator’s license with an acceptable driving record
  • Knowledge of Northampton County Records History as it relates to Northampton County Records from 1752 to present day.
  • Knowledge of specific legal documents required to assist other County offices and the general public with record requests.
  • Knowledge of Northampton County and the municipalities that make up Northampton County.
  • Knowledge of over fifty (50) different filing systems located in Archives for thirty-five (35) different County offices.
  • Knowledge of computers and computer software, including proficiency with Microsoft Word and Excel.
  • Ability to create and maintain Excel spreadsheets, and compose formal correspondence in Microsoft Word.
  • Excellent communication and interpersonal skills with the ability to listen effectively, respond appropriately and maintain mutual comfort level while relating to a diverse clientele, both verbally and in writing.
  • Excellent time management, prioritization, and multitasking skills, along with the ability to maintain sufficient flexibility to respond to immediate demands.
  • Ability to learn to utilize and achieve proficiency in the necessary software specific to the Archives Division.
  • Ability to establish and maintain filing and other recordkeeping systems.
  • Ability to preserve confidential and sensitive information as it pertains to all County legal requirements.
  • Ability to establish and maintain cooperative working relationships with County staff, other agencies, and the general public.
  • Ability to read, write, speak, understand, and communicate in English to perform the duties of this position.
  • Ability to add, subtract, multiply and divide in order to perform the functions of the position.
  • Ability to physically navigate a football field length (100 feet) archive room which contains 162 rows of movable shelving.
  • Archives shelving is 11 feet high from the floor to the top of a box on the uppermost shelf.
  • Ability to ascend and descend an industrial size (6 foot) ladder while carrying file boxes.
  • Ability to lift packed file boxes to above-head height for placement on shelves, sometimes while standing on a 6 foot ladder.
  • Ability to lift packed file boxes from above-head height for removal from shelves, sometimes while standing on a 6 foot ladder.
  • Ability to operate a pallet jack, and various types of hand carts.
  • Ability to operate the County van to transport records and materials to and from County buildings.

Nice To Haves

  • Records management experience in a medical, legal, or educational environment preferred

Responsibilities

  • Understands and enforces all rules and regulations involving legal retention and accessibility of records as per the Pennsylvania Historical and Museum Commission guidelines.
  • Educates representatives of other County departments regarding their file rooms, their specific archival records storage, and destruction procedures.
  • Responds to and manages record requests for both County offices, and the general public.
  • Assists in scheduling the moving of records.
  • Processes records in records management software by entering, barcoding, and locating records as needed.
  • Processes, refiles, and interfiles records received from County offices, and the general public.
  • Handles certain aspects of records destruction, including marking correct records and ensuring records are disposed of in an accurate and legal manner.
  • Prepares and scans metadata and quality controls records for scanning.
  • Assists in the research room and with requests, as needed.
  • Reconciles the petty cash drawer on a daily basis.
  • Completes special Archives projects, as needed.
  • Answers telephones and receives visitors to office.
  • Provides exceptional customer service by effectively communicating with visitors by telephone, email, or in person.
  • Adequately resolve visitors’ issues, or directs visitors to appropriate staff able to provide assistance.
  • Composes correspondence using Microsoft Office and Outlook, or any other necessary applications.
  • Processes all mailed correspondence received in the department; sorts and distributes to appropriate parties.
  • Participates in cross training as necessary in order to develop areas of specialization.
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