Clerical Assistant 3

Commonwealth of Pennsylvania • Philadelphia County, PA

7d • Hybrid

About The Position

The Clerical Assistant 3 position with the Department of Human Services (DHS) offers a strong opportunity to support meaningful work that benefits families across Pennsylvania. In this role, you will use your organizational skills to help the office stay focused, efficient, and ready to serve. You will join a team that values accuracy, teamwork, and clear communication. Your commitment will help the Bureau of Certification Services provide dependable support to early learning programs and keep essential processes running smoothly. This position provides detailed clerical support for the regional office that oversees licensing and approval of early learning programs. You will manage paperwork, communicate with providers, and keep information organized to ensure smooth office operations.

Requirements

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or One year of moderately complex clerical experience; or An equivalent combination of experience and training.
• Keyboarding skills to meet standards for speed and accuracy.
• PA residency requirement.
• Ability to perform essential job functions.

Responsibilities

• Explain basic certification requirements and direct callers to appropriate staff
• Assemble informational packets and prepare correspondence for orientations and meetings
• Maintain orientation schedules and arrange rooms and materials for staff and providers
• Track supplies, tag equipment, and prepare inventory reports for the office
• Review and enter certification applications and contact providers for missing information
• Create, organize, and update facility files in both electronic and paper formats

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed