Clerical Support

Western Mercantile AgencyCoos Bay, OR
Onsite

About The Position

Western Mercantile Agency, Inc. is seeking a professional and dependable Clerical Support team member. The ideal candidate is highly motivated, detail-oriented, and capable of thriving in a fast-paced collections office environment. Applicants should demonstrate initiative, adaptability, and the ability to work independently after training.

Requirements

  • Minimum of one year of office experience
  • Strong customer service and communication skills
  • Proficiency in touch-typing and multi-line phone systems
  • General computer proficiency and ability to learn new systems quickly

Responsibilities

  • Answering and directing calls using a multi-line phone system
  • Utilizing computer systems for a variety of clerical tasks
  • Processing incoming and outgoing mail
  • Scanning and maintaining electronic documents
  • Accepting payments and issuing receipts to consumers
  • Assisting with account-related tasks as assigned
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