Clerical Support Representative

First Acceptance • Nashville, TN

3d • Hybrid

About The Position

This position performs tasks related to mail, data entry, and requests from technical staff and outside vendors. It provides essential administrative support to ensure the smooth processing of insurance claims.

Requirements

• High school diploma or equivalent.
• Computer literacy and ability to learn software applications.
• Proficiency in Microsoft Suite, including Word, Excel, and PowerPoint.
• Excellent interpersonal and communication skills.
• Basic reading, writing, and math skills.
• Attention to detail and ability to multitask.
• Excellent time management and organizational skills.

Nice To Haves

• Experience in an office setting.

Responsibilities

• Monitor and process the email system and AS400 according to established guidelines.
• Track, index, and distribute incoming mail and faxes.
• Compile and verify information for accuracy, and sort information to prepare source data for computer entry.
• Analyze and process reports for the Underwriting Department.
• Review and process vendor reports and billing.
• Ensure accurate payments are applied.
• Identify inaccurate account payments and notify agents of errors for correction.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED