Clerical Support Associate, Family Medicine Teaching Unit

Humber River Health•Toronto, ON

19h•Onsite

About The Position

Humber River Health is seeking a Clerical Support Associate to join their Schulich Family Medicine Teaching Unit team. Humber River Health is North America's first fully digital hospital, committed to changing healthcare through technology and clinical expertise. They serve a community of 850,000 residents in North West Toronto and are affiliated with the University of Toronto and Queen’s University. The organization emphasizes equity, inclusivity, and high reliability care.

Requirements

High school graduate or equivalent.
Minimum 2 year full time equivalent recent clerical experience required.
Good keyboarding skills, with minimum typing speed of 40 WPM.
Computer proficiency including Microsoft Office Suite.
Strong interpersonal skills, both oral and written.
Good organizational and problem solving skills required, including an ability to prioritize a varied and busy workload.
Demonstrated ability to cope with tight deadlines, frequent interruptions and emergency situations.
Ability to work in a multidisciplinary setting including medical residents and learners.
Ability to work independently with minimal supervision in a team environment.
Demonstrated customer service skills.
Applicants may be required to successfully complete full administrative testing, to include typing speed and MS Office.
Excellent attendance and discipline free record required.

Nice To Haves

Completion of a Community College Medical Secretary Diploma an asset.
Completion of a medical terminology course preferred.
MEDITECH computer experience an asset.
Oscar PRO computer experience an asset.
Knowledge of a second language an asset.
An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset. Humber River Health values lived and learned experiences in addressing systemic barriers and advancing inclusive practices.

Responsibilities

Responsible for clerical support including patient registration and discharge, maintenance of patient records, order entry and statistics.
Responsible for customer service including scheduling appointments, updating/creation of schedules, answering patient inquiries, telephone inquiries, greeting patients and visitors in a courteous manner.
Provides clerical support for program duties such as, room bookings, development of agenda/minutes for meetings, stocking/ordering of supplies, OTN etc.
Collects and maintains accurate statistical data as required/requested.
Communicates with other departments and service areas.