Clerical Specialist - Combined Courts

Milwaukee County•Milwaukee, WI

4d•Onsite

About The Position

Milwaukee County is seeking authentic individuals to join their team and make a difference in the community. This role involves performing specialized, senior-level clerical work within Combined Court Operations. The position requires attention to detail, strong customer service skills, and the ability to handle various administrative tasks related to court proceedings and documentation. Milwaukee County offers a competitive benefits package and is committed to fostering an equitable and inclusive work environment.

Requirements

High School Diploma or GED equivalent
Current Wisconsin resident
At least one (1) year of Clerical or Secretarial work experience, ideally in the courts or related legal field.
Ability to read, write and comprehend simple instructions, short correspondence and memos.
Ability to regularly make decisions of responsibility, involving evaluation of information. Decisions may require development or application of alternatives or precedents.

Nice To Haves

Experience in the courts or related legal field.

Responsibilities

Perform non-standard senior level specialized clerical work.
Prepare statutorily required documents.
Process CCAP case files, case and document generation.
Analyze case and customer status.
Make court record entries.
Schedule court hearings.
Advise users/customers of procedures.
Assist customers with procedural issues.
Create and clear warrants.
Add financial assessments and verify data accuracy, initiating corrections for errors.
Collect mail and records from other departments, agencies, and offices.
Maintain filing systems and order offsite files.
Respond to and fulfill public records requests within statutory deadlines.
Provide excellent and attentive customer service to the public.
Coordinate the daily workflow of courts, including analyzing and verifying court calendars or records for completeness.
Direct and assist members of the public and/or attorneys.
Evaluate court-related issues and provide information or initiate action.
Complete data entry into CCAP.
Accept and analyze paper and e-filed documents for legal sufficiency.
Scan and upload documents into CCAP pursuant to Supreme Court Rules.
Answer court telephone calls, process and distribute court mail.
Assist courts and/or administrators with special projects or reports, including training new staff and scanning documents.
Provide customer support and assistance to the public both in person and telephonically.
Other duties as assigned.