Clerical Specialist
About The Position
The Clerical Specialist provides administrative and clerical support to the Legal Collections department to help ensure its efficient operation. The role prepares routine department documents and correspondence, communicates with customers, attorneys, and courts, and assembles materials for court proceedings. It also supports account processing, inbound and outbound calls, records management, mail handling, and account-file data entry. Regular and predictable attendance is an essential function. The position is based in a professional office environment with low to moderate noise, moderate interruptions, and a well-lit, climate-controlled workspace.
Requirements
- High school diploma or GED.
- Six months of relevant business experience, or an equivalent combination of education, training, and experience.
- Ability to type at least 35 words per minute.
- Excellent oral and written communication skills.
- Organizational and multitasking skills.
- Skill with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
- Must pass a background check and drug screen.
Nice To Haves
- Spanish proficiency may qualify employees for additional compensation.
Responsibilities
- Prepare routine, department-specific documents, letters, and correspondence.
- Contact internal and external customers, attorneys, and courts by mail, fax, telephone, or email to provide or request documents and share status updates.
- Review and assemble documents and materials for court proceedings, ensuring signatures are obtained, documents are notarized, and appropriate exhibits are attached.
- Set up and close accounts according to established procedures.
- Take inbound calls, direct calls, and convey messages as required.
- Make outbound calls, verify consumer information, read credit bureaus, and follow up on leads as required for collections.
- Sort, file, locate, and distribute records; process mail; and photocopy and fax documents.
- Enter data into the computer to update account files.
- Complete all training required for the position.
- Maintain regular and predictable attendance.
- Perform other duties as assigned.
Benefits
- $2,000 retention bonus during the first year of employment.
- Potential hybrid schedule after 3–6 months, depending on business needs.
- Paid time off: 16 days annually, plus 9 company-paid holidays.
- Medical, prescription, dental, and vision benefits.
- 401(k).
- Parental leave.
- Life and disability insurance.
- Promotional opportunities from within the firm.
- Employee perks from Verizon, car dealerships, local movie theaters, theme parks, and other providers.
- Positive office environment with regularly scheduled parties, contests, and community support initiatives.
- Free parking or public transit during the training period.
- Onsite fitness center available to join.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
