Clerical Specialist Nights

Kindred Healthcare • Watertown, WI

2d

About The Position

The Clerical Specialist – Physician Services provides administrative, clerical, and customer service support to help ensure the efficient operation of physician services in a hospital or clinic setting. Responsibilities include managing correspondence, maintaining files and records, scheduling, and handling basic accounting functions. The specialist serves as a first point of contact for patients and visitors and helps maintain a professional, welcoming environment.

The schedule alternates weekly: Week 1 is Sunday, Tuesday, Thursday, and Friday; Week 2 is Monday, Wednesday, Thursday, and Saturday. Hours are 10 p.m. to 6 a.m.

Requirements

• Critical thinking and ability to work independently with minimal supervision.
• Strong communication and customer service skills.
• Proficiency in medical office software and working knowledge of ICD and CPT terminology.
• Typing or data entry proficiency of 35 words per minute.
• Excellent grammar, spelling, and punctuation, and understanding of business office procedures.
• Ability to read, comprehend, and follow oral and written instructions.
• Ability to exercise good judgment and discretion.
• High school diploma or equivalent preferred.
• One year of experience in a medical office or physician practice environment preferred.
• No licenses or certifications required at time of hire.

Nice To Haves

• High school diploma or equivalent.
• One year of experience in a medical office or physician practice environment.

Responsibilities

• Prepare statistical reports and general correspondence.
• Send and receive mail; maintain filing systems; photocopy, scan, and fax documents.
• Greet visitors, communicate with patients and providers, and direct them appropriately.
• Place, answer, and route phone calls; take and distribute messages.
• Organize, schedule, and coordinate meetings and appointments.
• Maintain office cleanliness and organization; monitor and order office supplies.
• Respond to information requests by reviewing files and records and handling inquiries.
• Coordinate workflow and maintain records of office activities.
• Assist with basic accounting functions, including invoice review, deposit preparation, and petty cash handling.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED