Clerical Specialist
About The Position
Under general supervision, the Clerical Specialist performs a variety of moderately difficult general office assignments. The role operates commonly used office equipment; receives and records payments; issues receipts; maintains records; completes routine documentation; schedules appointments; interviews internal and external customers to establish needed services; and assists other clerical employees. The position provides clerical support across reception, appointments, telephone, financial, record-keeping, copying, collation, filing, and data-entry duties. It requires communicating accurate information to clients and agency professionals, sensitivity to client concerns, and collaboration with various professionals to support program needs. The employee types letters and creates reports. Client confidentiality is an important component of the job. All health district employees have an emergency-response role and may be expected to respond to threats to public health in accordance with the Lake County General Health District Emergency Response Plan. Other consistent duties may be assigned.
Requirements
- High school diploma or GED; or one to three years of related experience and/or training; or an equivalent combination of education and experience.
- Able to understand and carry out written and verbal instructions.
- Must have and maintain a valid State of Ohio driver’s license with an acceptable driving record.
Nice To Haves
- Prior computer experience with Microsoft Office, including Word, Excel, and Outlook, is preferred.
Responsibilities
- Provide clerical support.
- Handle reception, appointment scheduling, telephone, financial, record-keeping, copying, collation, filing, and data-entry duties.
- Receive and record payments and issue receipts.
- Maintain records and complete routine documentation.
- Interview internal and external customers to establish needed services.
- Provide accurate information to clients and agency professionals.
- Assist other clerical employees and work with professionals to support programmatic needs.
- Type letters and create reports.
- Protect client confidentiality.
- Respond, as may be expected, to public-health threats under the Lake County General Health District Emergency Response Plan.
- Perform other duties as assigned consistent with the position.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
