Clerical Partner (3 East) 3pm-11:30pm - part-time

Sarah Bush Lincoln•Mattoon, IL
•$17 - $25

About The Position

Clerical Partners support the clerical and administrative aspects of patient care delivery and serve as a liaison for patients, visitors, and staff. This part-time position is on 3 East, with hours from 3:00 p.m. to 11:30 p.m.

Requirements

  • High school education required.

Responsibilities

  • Answer phones and patient calls, take messages, and refer questions to the appropriate individual.
  • Maintain the unit supply of forms and prepare appropriate packets and information for patient admission, transfer, and discharge.
  • Monitor and order supplies.
  • Perform computer-based functions for patient admission, transfer, and discharge, including making follow-up appointments.
  • Provide clerical support for the timely delivery of patient care.
  • Serve as a customer service representative, receptionist, and liaison among patients, families, staff, and medical staff.
  • Support relationship-based care by providing compassionate, holistic care to patients, families, and co-workers and promoting a safe, caring, and healing environment.
  • Track and monitor patient locations and facilitate movement between care modalities; may sit with patients at times.
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