Clerical Associate- NRSG Unit Clerks

NorthwellNew York, NY
Onsite

About The Position

Performs general clerical and receptionist duties supporting the patient care unit, including preparing, compiling and maintaining records.

Requirements

  • High School Diploma or equivalent, required.
  • Must successfully complete hospital training/orientation program.
  • Minimum of one (1) year recent clerical experience, required.
  • Typing 35 wpm, required.

Nice To Haves

  • Experience in hospital admissions, patient care unit, medical records or discharge planning, preferred.

Responsibilities

  • Greets, directs and escorts patient, family members and visitors to appropriate locations.
  • Communicates with bed management to schedule admissions and bed assignments.
  • Maintains daily census sheet.
  • Enters patient information into department computer system to record pertinent information. Ensures face sheets and addressograph plates are prepared in a timely manner.
  • Assembles initial patient chart upon admission, notifies responsible nurse, attending physician, and house staff of patient's arrival. Documents actions in patient chart.
  • Schedules appointments, ancillary tests, and special procedures, as needed.
  • Transcribes and enters orders into department computer system.
  • Receives and reviews radiology test orders for completion. Enters complete orders into appropriate computer system.
  • Adds reports received to patient's chart and keeps the appropriate healthcare team leader informed. Performs chart review to ensure all forms are labeled, assembled and adds forms appropriately.
  • Notifies appropriate physician of transfers and consults with documentation.
  • Answers patient call light via call system console in coordination with other nursing personal. Attends to patient's basic request and/or communicates patient's needs to appropriate personnel.
  • Recognizes discharges as stat orders and assists in discharge process.
  • Enters discharge orders into computer.
  • Assembles and prints discharge material, as required.
  • Enters bed vacancy in computer upon discharge, expiration or transfer.
  • Communicates with patients and families, and confirms and/or secures patient's transportation.
  • Notifies Admitting of expirations and forwards patient charts to Medical Records within established timeframe.
  • Orders unit supplies and maintains inventory par levels. Inventories and charges equipment and supplies used by patients.
  • Reports equipment needing repair and initiates work orders.
  • Photocopies and maintains supply of pertinent forms specific to unit.
  • Performs routine clerical tasks including, but not limited to, answering phones, providing information, directing calls, taking messages, filing and faxing information, and maintaining bulletin boards.
  • May transport items to/from unit.
  • May transport patients in wheelchair, as required.
  • Performs related duties as required.
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