Clerical Assistant - Business Support

University Radiology•East Brunswick Township, NJ

10d•Onsite

About The Position

University Radiology is currently seeking a Clerical Assistant who will provide business support to our Patient Financial Services Department at our East Brunswick Business Office. This role involves handling a variety of clerical tasks including mail sorting, front desk coverage, processing correspondence, data entry, and managing medical legal requests. The position operates Monday through Friday from 9:00 am to 5:30 pm.

Requirements

2+ years clerical experience
Must be able to work in a high volume, fast paced work environment
Ability to work independently and as part of a team
Self-motivated
Ability to learn quickly, able to multi-task, toggle, and work within multiple systems
Knowledge of Microsoft Office Applications (Outlook, Word, Excel)
General knowledge of medical terminology
Strong organizational and time management skills

Nice To Haves

Phone switchboard experience a plus

Responsibilities

Sort incoming mail to appropriate department daily
Front desk/switchboard coverage
Payment Posting Department correspondence
Insurance correspondence to Collections Departments
Patient correspondence to Support Collections Department
Posts all outgoing mail
Handles return mail, reviewing 100 pieces daily
Accurately enters and/or updates patient demographics, insurance information, or any other information that pertains to patient account
Research and update in MI all returned mail for “bad address”
Print and mail claim reports with claim forms
Handles correspondence related to Charity Care and Bankruptcy
Accomplishes projects as an individual or within a team
Complies with established policy and procedure, HIPAA, and safety standards
Review and process all medical legal requests within the allotted time frame
Track all payments received for medical legal requests
Provide reports and or patient statements for all medical legal requests