Clerical Assistant 3

Commonwealth of PennsylvaniaPhiladelphia County, PA
Onsite

About The Position

The Department of Health is seeking a Clerical Assistant 3 who enjoys helping the public and managing detailed information. In this role, you will support the statewide registry for vital events by processing applications and guiding consumers. This position supports the statewide registry of vital events by assisting the public and processing important records. The role requires strong attention to detail and the ability to manage sensitive information responsibly.

Requirements

  • One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or One year of moderately complex clerical experience; or An equivalent combination of experience and training.
  • Must meet the PA residency requirement.
  • Must be able to perform essential job functions.

Responsibilities

  • Examine applications and enter information into the vital statistics system
  • Provide advice to applicants on requirements and procedures for vital event records
  • Protect sensitive information and apply discretion during all interactions
  • Evaluate documents and determine next steps when eligibility or information is unclear
  • Review applications and records for signs of fraudulent activity and report concerns
  • Assist with training, reporting, and emergency response tasks as needed
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