Clerical Assistant

NY United Health ServicesJohnson City, NY
Onsite

About The Position

The Clerical Assistant will have strong verbal and communication skills along with good customer service skills. Is responsible for the efficient workflow of the receptionist area including receiving and responding to phone calls and mail. Experience with Microsoft Office Suite; including excel spreadsheets. Strong typing and editing skills of documents as requested. Comfortable accessing system EHR to assist with call triage and a positive patient experience.

Requirements

  • Strong verbal and communication skills.
  • Good customer service skills.
  • Experience with Microsoft Office Suite, including Excel spreadsheets.
  • Strong typing and editing skills.
  • Comfortable accessing system EHR.
  • High School Diploma or Equivalent.

Nice To Haves

  • Previous office experience.

Responsibilities

  • Receiving and responding to phone calls and mail.
  • Efficient workflow of the receptionist area.
  • Assisting with call triage and a positive patient experience using the EHR system.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Discounted childcare through Bright Horizons
  • Voluntary benefits like pet insurance
  • Voluntary benefits like legal services
  • Voluntary benefits like identity theft protection
  • Accruing PTO
  • 403(b) retirement plan with company match
  • Flexible spending accounts
  • Access to financial advisors
  • Up to $400/year in wellness rewards
  • 24/7 EAP counseling
  • Virtual mental health support
  • Food pantry
  • PTO donation program
  • Professional attire through the Classy Closet
  • Access to 100,000+ online courses
  • Leadership programs
  • Tuition reimbursement
  • Clinical ladders
  • Internal mobility
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