Clerical Assistant 3 - Bureau of Motor Vehicles

Commonwealth of Pennsylvania • Dauphin County, PA

2d • Onsite

About The Position

This job places you at the center of a busy unit that supports both internal staff and external partners. Your work will contribute to consistent service and reliable information for thousands of customers. This position supports a wide range of correspondence, research and record maintenance activities that help ensure vehicle information is accurate and that customers receive clear guidance.

Requirements

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of moderately complex clerical experience; or
• An equivalent combination of experience and training.
• You must be able to perform essential job functions.

Responsibilities

• Research, draft, and revise formal correspondence for leadership while ensuring accuracy and consistency
• Format and type letters related to a variety of programs for internal and external customers
• Maintain lienholder files, electronic records, and work logs with careful attention to detail
• Conduct detailed research using multiple systems and references to verify vehicle records and resolve discrepancies
• Respond to inquiries through phone calls, email, and electronic messages to resolve issues and provide information

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed