Clearing Relations Representative - VN2804

Marex•Chicago, IL

About The Position

The Client Relations Representative plays a crucial role in servicing clients and in executing a successful onboarding process by providing expert service and excellent communication. The role supports all aspects of coverage from front to back and becomes an integral part to the growth of the business. Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. Marex Clearing Services is an Execution and Clearing business focused on the Global market including Banks, Funds, Asset Managers, Corporates, Trading Groups, and Brokers.

Requirements

Understanding of the brokerage business.
Microsoft Excel skills required – e.g., VLOOKUP and Pivot Tables required, VBA desired.
Data analytics and enterprise reporting (e.g., PowerBI, Python, and/or SQL)
Experience with change and project management methodologies
Excellent presentation skills.
Experience in customer facing roles with excellent verbal and written communication skills.
Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this

Nice To Haves

VBA desired
Bachelor's Degree preferred

Responsibilities

Foster strong client relationships by providing exceptional service, promptly addressing client inquiries, and offering ongoing support.
Communicate market and regulatory change and its impact to clients.
Work with business development, operations, and IT, ensuring strategy meets client and business requirements.
Undertake regular project work to improve client offering and technology, and to improve/streamline existing client clearing processes.
Onboard new clients through to go-live; delivering front-to-back clearing setup; preparing documentation and working closely with the Onboarding team.
Assessing bespoke or non-standard client requirements and their merit in context of potential revenue, resource requirements, and existing/future product agenda.
Ensure that clients have access to exchanges and order routing platforms to enable their trading requirements.
Help ensure Marex complies with its exchange regulatory obligations when connecting clients to exchanges.
Ensuring compliance with the company’s regulatory requirements under the SEC, FINRA, NFA, CFTC and other applicable exchanges.
Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with.
Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values.
At all times complying with Marex’s Code of Conduct.
Carrying out regulatory activities under the Marex Financial and MSIL trading books
Liaising with clients in US; clients include banks, hedge funds, market makers, fund managers, institutional, trading houses and other trading boutiques.
At all times complying with Marex’s Code of Conduct.
To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility.
To report any breaches of policy to Compliance and/or your supervisor as required.
To escalate risk events immediately.
To provide input to risk management processes, as required.
The Company may require you to carry out other duties from time to time.