Cleaning Specialist

Cache Creek Casino Resort•Brooks, CA

About The Position

The Environmental Services Cleaning Specialist reports to the Environmental Services Supervisor and is responsible for cleaning assigned areas. Work includes thorough facility cleaning such as sweeping, vacuuming, dusting, removing fingerprints and smudges from mirrors and glass, shining surfaces, and replenishing work and guest supplies. The role follows department and property operating policies and procedures, safety guidelines, chemical-use requirements, and courtesy and customer-service standards. The position has no supervisory responsibilities. The successful employee works efficiently and cooperatively, maintains equipment, supplies, storage areas, and carts, and communicates significant issues or needs for support, supplies, or repairs to a supervisor. The position requires attention to detail, a strong hands-on work ethic, and the ability to remain calm under pressure. It may involve assisting other departments within the division.

Requirements

Three to six months of related experience and/or training; a one-year college or technical school certificate; or an equivalent combination of experience and education.
Must be at least 21 years of age.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to speak effectively before groups of customers or employees.
Ability to perform basic arithmetic and compute rates, ratios, and percentages, and to draw and interpret bar graphs.
Ability to follow detailed but straightforward written or oral instructions and handle problems involving a few concrete variables in standardized situations.
Cache Creek Casino Resort Tribal Gaming License.
California Driver's License may be required for specific job assignments.
Ability to distinguish between clean and dirty surfaces.
Ability to meet the described physical demands, including standing, walking, handling equipment, reaching, stooping, kneeling, crouching, crawling, climbing or balancing, and lifting or moving items up to 100 pounds at times.
Strong work ethic and hands-on approach; good time management, organizational, and interpersonal skills; attention to detail; motivation, energy, and quality orientation.
Ability to remain calm and poised under pressure.

Responsibilities

Clean assigned areas and maintain their cleanliness.
Sweep, vacuum, dust, remove fingerprints and smudges from mirrors and glass, shine surfaces, and replenish work and guest supplies.
Comply with department and property operating policies and procedures.
Use and maintain cleaning equipment according to proper procedures.
Follow safety guidelines, including using protective equipment, and use chemicals properly and responsibly.
Interact cooperatively with peers, supervisors, and guests, and comply with courtesy and customer-service guidelines.
Perform duties in a timely and efficient manner.
Maintain proper par and stock levels.
Communicate problems, challenges, unusual matters, and needs for support, supplies, or repairs to a supervisor.
Keep storage areas and carts clean and organized.
Follow safety and security policies and procedures.
Maintain a professional appearance and conduct behavior in a mature and professional manner.
Work closely with other employees and assist other departments within the division when required.