Cleaning Specialist

Cache Creek Casino Resort•Brooks, CA

About The Position

The Environmental Services Cleaning Specialist is responsible for thoroughly cleaning assigned areas of the facility. Duties include sweeping, vacuuming, dusting, removing fingerprints and smudges from mirrors and glass, shining surfaces, replenishing work and guest supplies, and keeping storage areas and carts clean and organized. The position reports to the Environmental Services Supervisor and has no supervisory responsibilities. The employee follows property and departmental procedures, safety guidelines, and customer service standards, and communicates concerns or supply and repair needs to a supervisor.

Requirements

Three to six months of related experience and/or training; a one-year college or technical school certificate; or an equivalent combination of experience and education.
Must be at least 21 years of age.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to speak effectively before groups of customers or employees.
Ability to perform basic arithmetic and calculate rates, ratios, and percentages, and to draw and interpret bar graphs.
Ability to follow detailed written or oral instructions and solve problems involving a few concrete variables in standardized situations.
Cache Creek Casino Resort Tribal Gaming License.
California Driver's License may be required for specific job assignments.
Ability to perform the essential duties with or without reasonable accommodations.
Ability to distinguish between clean and dirty surfaces and carry equipment during the shift.
Good time management, organizational, and interpersonal skills; strong work ethic; attention to detail; and a motivated, energetic, quality-oriented approach.
Ability to remain calm and poised under pressure and follow safety and security procedures.

Responsibilities

Comply with department and property operating policies and procedures.
Maintain cleanliness in assigned areas.
Use cleaning equipment such as pans and brooms, vacuums, Unger kits, small scrubbers, and heavy-duty power equipment.
Use and maintain equipment according to proper procedures.
Follow safety guidelines, use protective equipment, and handle chemicals properly and responsibly.
Interact cooperatively with peers, supervisors, and guests.
Perform duties in a timely and efficient manner.
Maintain proper pars and stock levels.
Communicate problems, challenges, or unusual matters of significance to the supervisor.
Inform supervision of support, supply, or repair needs.
Follow courtesy and customer service guidelines, policies, and procedures.
Keep storage areas and carts clean and organized.
Maintain a professional appearance and mature, professional conduct.
Assist other departments within the division when required.