Cleaning Operations Manager

ServiceMaster of Salt Lake City•West Valley City, UT
•$70,000 - $95,000

About The Position

The Cleaning Operations Manager oversees day-to-day cleaning operations for a company providing professional facility cleaning. The role ensures high-quality service delivery, efficient team performance, and customer service across commercial, industrial, and medical sites.

Requirements

  • At least 5 years of experience in commercial cleaning, janitorial, or facility operations; management experience is preferred.
  • Strong leadership, scheduling, and problem-solving skills.
  • Knowledge of cleaning standards, safety practices, and equipment.
  • Valid driver’s license and ability to travel to job sites as needed.
  • Proficiency with basic computer systems and scheduling tools.

Nice To Haves

  • Management experience in commercial cleaning, janitorial, or facility operations.

Responsibilities

  • Manage and schedule cleaning crews across commercial, industrial, and medical sites.
  • Develop written Work Instructions and Standards for staff to follow.
  • Maintain quality standards, safety protocols, and client specifications.
  • Hire, train, coach, and evaluate cleaning staff and supervisors.
  • Coordinate with the evening supervisor.
  • Monitor supplies, equipment, and inventory, and control costs.
  • Handle client communication and service issues, and conduct on-site quality checks.
  • Track performance metrics, productivity, and compliance.
  • Support continuous improvement of cleaning processes and procedures.

Benefits

  • Health insurance.
  • Paid time off and holidays.
  • 401(k) with company match.
  • Performance bonus potential.
  • Company vehicle or vehicle allowance.
  • Phone and equipment provided.
  • Competitive salary.
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