About The Position

The Cleaning Associate is responsible for maintaining a clean and organized store environment, with a focus on floor care. The role includes operating floor-care equipment and cleaning store areas, while adhering to operational, merchandise, health and safety, and loss prevention standards. The associate is cross-trained across multiple store areas to support business needs and helps maintain a positive customer and store experience.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong organizational skills and attention to detail.
  • Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
  • Ability to multitask.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Strong verbal and written communication skills, including listening and responding appropriately.
  • Ability to lift heavy objects with or without reasonable accommodation.
  • Ability to work effectively with peers and supervisors.

Nice To Haves

  • Retail customer experience preferred.

Responsibilities

  • Operate the floor scrubber and buffer and perform dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning of glass and windows.
  • Maintain floor-care cleanliness standards, including the maintenance and operation of the scrubber and buffer.
  • Maintain organizational, cleanliness, and recovery standards throughout the store, including the sales floor, single queue, associate lounge, backroom, and restrooms.
  • Follow company health and safety policies, including refilling essential items in the lounge, restrooms, and front end.
  • Cross-train and work in other store areas, including the backroom, front end, and sales floor, to support business needs.
  • Support and respond to front-end coverage needs.
  • Follow merchandising philosophy and signage standards.
  • Initiate and participate in store recovery throughout the day as needed.
  • Follow operational and loss prevention controls and company policies, including shrink-reduction guidelines.
  • Communicate accurately and effectively with management and associates.
  • Follow labor laws and company policies and procedures, including associate meal and break-period policies.
  • Participate in safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) with associate contributions
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for those meeting service or hours requirements
  • Medical, dental, and vision coverage for those meeting service or hours requirements
  • Health savings account (HSA) for those meeting service or hours requirements
  • Health care flexible spending account (FSA) for those meeting service or hours requirements
  • Life insurance for those meeting service or hours requirements
  • Short- and long-term disability for those meeting service or hours requirements
  • Paid parental leave for those meeting service or hours requirements
  • Paid holidays, vacation, and sick time for those meeting service or hours requirements
  • Auto and home insurance discounts for those meeting service or hours requirements
  • Scholarship program for those meeting service or hours requirements
  • Adoption assistance for those meeting service or hours requirements
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