Part-time Cleaning Associate

TJX•Whittier, CA
•Onsite

About The Position

The Cleaning Associate is responsible for maintaining a clean and organized store environment, with a focus on floor care. Tasks include operating the scrubber and buffer; dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot-cleaning glass and windows. The role also maintains cleanliness, organization, and recovery standards throughout the store, including the sales floor, queue, associate lounge, backroom, and restrooms. The associate follows company operational, merchandising, loss-prevention, health, and safety standards; supports front-end coverage; and is cross-trained to work in multiple store areas as business needs require. The role models customer-experience practices and supports a positive store culture through honesty, integrity, and respect. Additional duties may be assigned.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong organizational skills and attention to detail.
  • Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
  • Ability to multitask and respond appropriately to changes in direction or unexpected situations.
  • Strong verbal and written communication skills, including listening and responding appropriately.
  • Ability to lift heavy objects, with or without reasonable accommodation.
  • Ability to work effectively with peers and supervisors.
  • Retail customer experience preferred.

Nice To Haves

  • Retail customer experience.

Responsibilities

  • Maintain floor-care cleanliness standards, including operating and maintaining the scrubber and buffer.
  • Clean floors and surfaces by dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot-cleaning glass and windows.
  • Maintain organizational, cleanliness, and recovery standards throughout the store, including the sales floor, single queue, associate lounge, backroom, and restrooms.
  • Follow company health and safety policies, including refilling essential items in the lounge, restrooms, and front end.
  • Cross-train in other store areas, such as the backroom, front end, and sales floor, and support front-end coverage needs.
  • Model established customer-experience practices with internal and external customers.
  • Support a positive store culture through honesty, integrity, and respect.
  • Follow merchandising philosophy and signage standards; participate in store recovery as needed.
  • Follow operational and loss-prevention controls and company policies, including shrink-reduction practices.
  • Communicate accurately and effectively with management and associates.
  • Follow labor laws and company policies and procedures, including meal and break-period policies.
  • Participate in safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) associate contributions
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for associates who meet service or hours requirements
  • Medical, dental, and vision coverage for associates who meet service or hours requirements
  • Health savings account (HSA) for eligible associates
  • Health care flexible spending account (FSA) for eligible associates
  • Life insurance for eligible associates
  • Short- and long-term disability coverage for eligible associates
  • Paid parental leave for eligible associates
  • Paid holidays, vacation, and sick time for eligible associates
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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