Classroom Facilitator Apprentice

Persevere • Memphis, TN

15d • Onsite

About The Position

Persevere is a national non-profit organization and an affiliate of Vant4ge, providing a coding education program that not only teaches inmates and parolees how to code, but also provides job search and job placement services, instruction in the soft skills necessary for the work environment, life skills education, mentoring support and entrepreneurial training for their own businesses and marketing their coding services to companies nationwide. The Classroom Facilitator supports Persevere's two-week Digital Hospitality and Workforce Technology Pathway at the Federal Residential Reentry Center. This part-time, onsite role supervises and assists approximately 10-15 students per session as they complete self-paced coursework in Moodle and approved certification platforms. The schedule is Mondays, Tuesdays, and Thursdays from 9:00 a.m.-12:00 p.m. and 5:30 p.m.-8:30 p.m. (18 hours per week). The position is tied to Persevere's Tennessee Department of Labor and Workforce Development contract and continued program funding. No regular travel is required beyond commuting to the worksite.

Requirements

• High school diploma or equivalent; experience in reentry services and classroom or group management.
• Proficiency with laptops, email, web browsers, and online platforms, with the ability to learn Moodle and approved certification systems.
• Strong communication, organization, recordkeeping, problem-solving, and relationship-building skills.
• Ability to work respectfully with justice-impacted adults, support varying levels of digital literacy, and protect confidential information.
• Reliable transportation, availability for the assigned split schedule, and ability to satisfy facility access, orientation, safety, and security requirements.
• Ability to sit or stand for portions of class, move throughout the classroom, operate and secure devices, and lift or carry up to 20 pounds.

Nice To Haves

• experience with an LMS, adult digital-literacy support, progress tracking, trauma-informed practices, or a residential reentry, correctional, workforce, or nonprofit setting.

Responsibilities

• Maintain a professional, structured, welcoming classroom and supervise approximately 10-15 students during each session.
• Take attendance, document participation, contact absent students, and report recurring attendance or engagement concerns to Persevere and facility personnel.
• Support onboarding in coordination with the Quality & Compliance Manager and Senior Manager of Learning & Innovation, including account creation, orientation, and Moodle course assignment.
• Assist students with Moodle, ServSafe, CareerSafe, Coursera, laptops, digital course materials, and basic login or platform troubleshooting.
• Monitor coursework, assessments, certifications, and barriers to completion; maintain accurate progress records and provide required updates.
• Distribute, collect, inventory, charge, inspect, and secure classroom devices; promptly report damage, missing equipment, or maintenance needs.
• Encourage student independence while identifying academic, technical, or personal support needs and connecting students with appropriate staff.
• Maintain confidentiality and professional boundaries, follow Persevere, facility, and contract requirements, and report safety, behavioral, technology, or compliance concerns.
• Participate in required onboarding, training, and meetings and perform other duties needed for successful program delivery.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED