Class B Route Sales Driver

Dairy Farmers of America, Inc.•Suwanne, GA

About The Position

Operate a straight truck or pup truck to deliver products to customers safely and on time according to the delivery route schedule set by a supervisor. The position requires high standards of customer service and frequent communication with peers, supervisors, and others. Drivers follow assigned routes, handle deliveries and related paperwork, maintain assigned vehicles and equipment, and support customer merchandising needs as applicable. Other duties may be assigned.

Requirements

High school diploma or equivalent.
Must meet minimum age requirements.
Must meet DFA requirements for Motor Vehicle Records.
Must meet all DOT requirements.
Valid CDL Class B or Class B with Air Brake endorsement.
Knowledge of DOT procedures, rules, and requirements.
Math skills to calculate load size and record accurate volume and weight measurements.
Customer service skills.
Ability to communicate effectively verbally and in writing.
Ability to contribute to positive performance behaviors through personal example.
Ability to proactively seek solutions and take appropriate steps to solve problems.
Ability to collaborate effectively and foster teamwork.
Ability to be punctual, follow directions, and meet deadlines.
Ability to interpret and apply company policies.
Ability to adapt and manage change effectively.
Ability to perform tasks and duties with minimal supervision.
Ability to take initiative in performing the job.
Good organization and record-keeping skills.
Ability to read, write, and speak English.

Nice To Haves

Up to 2 years of experience driving a straight truck or pup truck within the last 5 years is preferred.

Responsibilities

Operate a commercial motor vehicle in compliance with DOT and DFA rules, regulations, policies, and safety practices.
Deliver pre-ordered and unscheduled special-order products to customers such as schools, grocery stores, and nursing homes, meeting route schedules and customer delivery expectations.
Follow designated routes and schedules unless directed otherwise, and report delays caused by road conditions, accidents, or breakdowns to management.
Load and unload products at designated stops as required, manually or using a hook, two-wheel cart, or pallet jack; duties may include stocking, rotating, and ordering products depending on the route.
Collect empty cases.
Provide merchandising support based on customer requirements and promote new products when appropriate.
Communicate effectively with customers, maintain good relations, resolve complaints, and report problems to the driver supervisor or manager.
Maintain assigned vehicles and equipment, including checking tires, fuel, and oil, and keep vehicles clean.
Secure the load before travel and at each stop, making adjustments as needed.
Complete daily paperwork accurately, including DOT and customer paperwork, delivery tickets, pre- and post-trip inspections, driver logs, trip records, and vehicle service reports.
Submit customer paperwork and deposits daily, including invoices, load orders, and handheld reports.
Maintain sufficient route inventory to meet customer demand while following inventory-control and distribution procedures; document freight condition before departure.
Attend driver workshops and training sessions.
Use company-supported applications or systems properly.
Represent DFA positively and professionally in interactions with customers and others.