Class B Route Sales Driver

Dairy Farmers of America•Suwanne, GA

About The Position

Operate a straight truck or pup truck to deliver products safely and promptly to customers according to the delivery route schedule determined by a supervisor. The role requires high standards of customer service and frequent communication with peers, supervisors, customers, and others. Drivers follow designated routes, handle and document deliveries, maintain assigned vehicles and equipment, and represent DFA professionally.

Requirements

High school diploma or equivalent.
Up to two years of experience driving a straight truck or pup truck within the last five years is preferred.
Must meet minimum age requirements.
Must meet DFA requirements for Motor Vehicle Records.
Must meet all DOT requirements.
Valid CDL Class B or Class B with Air Brake endorsement.
Knowledge of DOT procedures, rules, and requirements.
Math skills to calculate load size and record accurate volume and weight measurements.
Customer service skills.
Effective verbal and written communication skills.
Ability to contribute to positive performance through personal example.
Ability to proactively seek solutions and take appropriate steps to solve problems.
Ability to collaborate effectively and foster teamwork.
Ability to be punctual, follow directions, and meet deadlines.
Ability to interpret and apply company policies.
Ability to adapt to and manage change effectively.
Ability to perform tasks and duties with minimal supervision and take initiative.
Good organization and record-keeping skills.
Ability to read, write, and speak English.

Nice To Haves

Up to two years of straight-truck or pup-truck driving experience within the last five years.

Responsibilities

Operate a commercial motor vehicle in compliance with DOT and DFA rules, regulations, policies, and safety practices.
Deliver pre-ordered and unscheduled special-order products to customers, such as schools, grocery stores, and nursing homes, according to route schedules and customer expectations.
Follow designated routes and schedules unless directed otherwise, and report delays caused by road conditions, accidents, or breakdowns to management.
Load and unload products at designated stops as required, manually or with a hook, two-wheel cart, or pallet jack; route duties may include stocking, rotating, and ordering products.
Collect empty cases.
Provide merchandising support according to customer requirements and promote new products when appropriate.
Communicate effectively with customers, maintain good relationships, resolve complaints, and report problems to the driver supervisor or manager.
Maintain assigned vehicles and equipment, including checking tires, fuel, and oil, and keep vehicles clean.
Secure loads before travel and at each stop, making adjustments when needed.
Complete daily paperwork accurately, including DOT and customer paperwork, delivery tickets, pre- and post-trip inspections, driver logs, trip records, and vehicle service reports.
Submit customer paperwork and deposits daily, including invoices, load orders, and handheld reports.
Maintain sufficient route inventory to meet customer demand while following account inventory controls and company distribution procedures; document freight condition before departure.
Attend driver workshops and training sessions.
Use company-supported applications and systems properly.
Represent DFA positively and professionally when interacting with customers and others.
Perform other duties as assigned.